SMS/MMS Terms And Conditions

1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations. These inquiries may be collected via our website, a phone call or by texting our company.

2. Program frequency: Message frequency will vary depending on the needs of each customer.

3. Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://bcchandeliercleaningllc.com/about-us/contact-us/

5. Interruption: Carriers are not liable for delayed or undelivered messages.

6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy in full detail below.

SMS/MMS Privacy Policy

Bright Crystals Chandelier Cleaning LLC is committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose and safeguard your personal information when you Opt-In to receive text messages from us. By subscribing (Opting-In) to receive text messages from our company you consent to the practices described in this policy.

Information We Collect:

We may collect the following types of information when you subscribe to our text messaging system.

Phone number: We collect your phone number to send you text messages.

Message content:  We collect the content of the messages you send and receive from us.Opt-In Information.

If you opt to receive text messages from us, we will store your consent information.

Use Of Your Information:

We use the information we collect to:

Send you text messages related to The Stone Dry Company’s products, services, promotions, and updates.

Communicate with you for customer service and support.

Improve our services and communications.

Ensure compliance with applicable laws and regulations.

Sharing Your Information:

We do not share your personal information with third parties, except in the following circumstances:

  • When required by law, such as responding to a legal request, court order, or government agency request.
  • For services provided by trusted third-party vendors who adhere to our privacy standards.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.